I had a very good experience this morning when calling the City of Beloit with questions about my sewer billing.
My phone call was promptly returned by Kim Schultz, with utility billings. She was extremely helpful and answered my concerns.
Kim directed me to Lynn at water resources and again this conversation was very helpful.
I would like to thank both of them publically for their prompt attention to my concerns and their professionalism as we talked on the phone. Thank you.